Payment and Cancellation Policy
The cost of the property is for your party’s exclusive use and enjoyment. 25% deposit required to secure the booking with 75% balance payable 8 weeks before arrival along with a refundable security deposit of £1000. Failure to make this payment subjects your reservation to automatic cancellation. All cancellations and any request for changes to your reservation (such as date changes or changes in the number of persons) must be made IN WRITING via email. In the event that Oodles Retreat should cancel your booking you will be refunded in full. If you or a member of your party needs to cancel your confirmed arrangements, the party leader must immediately advise us in writing. The dates will be re-advertised in order to try and re- sell. Should the dates successfully sell a full refund will be made for any monies paid.
Check In & Check Out Times
We’ll do our very best to have you checked in as quickly as possible, but in order to make sure our facility is in tip top condition for your arrival, check in is 4pm. We’ll notify you if we’re able to check you in earlier. We’d love to let you stay longer and sometimes this maybe possible, but during busy times check-out is strictly 10am.